We always like to hear from people interested in our products, whether you are a customer or not. Simply fill out our online form and one of the team will get back to you.
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FAQs
WHAT IS YOUR RETURNS POLICY?
Quite simply you have 100 days to return any products you are not happy with. To read our full returns policy click here.
DO YOU SUPPLY PRODUCTS TO RETAILERS?
We are always looking for suitable retail outlets to stock Survival Duck products. Please get in touch with us if you are interested in stocking our products in your retail outlet(s).
CUSTOMER SERVICE AVAILABILITY TIMES
We are on hand to help from Monday to Friday (excluding public holidays) from 9am to 5pm.
DELIVERY DETAILS
Our delivery costs are simple. Free UK delivery for all orders, no minimum spend required. Standard UK delivery takes 2-4 working days. 24 hour delivery is available for a small extra cost. We use Royal Mail for all domestic deliveries.
We also deliver Worldwide, prices start from £3.50. Delivery takes between 5-12 working days.